General Rules

We’re an unsupervised indoor playground.

Parents, guardians, care givers are responsible for accompanying & supervising their child(ren). You’re responsible for your LilWarriors safe use of our facility at all times, including birthday parties!

We’re not responsible for injuries caused by unsafe or careless use of the equipment or facility. For example, that would mean kids should go down slides feet first and one at a time, not head first or like a bobsled team.

We’re parents too. We totally get there are days you’d love to ship them off to boarding school or send them home with someone else. The day you visit LilWarriors, isn’t that day though.

Heck we shouldn’t have to repeat any of this safety stuff here because we know you’ve read the waiver in full that you signed prior to visiting our facility.

So we’d love for you to join in the playground fun to Connect. Unleash & Be Well, but at minimum please look up from your electronics every few minutes. Even your chiropractor will thank us!

Socks only. For everyone. Including adults.

Indoor playgrounds are socks only facilities, for everyone, yes this includes adults! This means once you pass through our magical entry gate socks are required at all times. We have brand new socks for sale at a nominal charge if you’ve forgotten yours. We don’t rent socks and we don’t reuse socks. That’s just gross! Seriously folks you need socks to go bowling, you need socks to enter our facility whether you’re playing on the playground or not!

Socks mean socks. Not shoes, not slippers, not bare feet, not trampoline socks, not grip socks. Stinky feet or holes in your socks? Don’t worry. We won’t judge, much.

Like your mother used to say, wear clean underwear, we’d love for you to wear clean socks! We have socks available to purchase if you forget yours, yours have so many holes you’re embarrassed to be seen or yours are so stinky they’re trying to walk away from you.

Visit us another day if your child is sick.

We know our facility is a super fun time. And we totally get it that your LilWarrior has been dying all week to come but if they’re sick, they’re sick. Our motto is Connect. Unleash & Be Well. We want all of our LilWarriors to feel awesome during and after they visit. That’s really hard to do if you’re physically sick.

While we love seeing your LilWarriors smiling face, we’d hate for other parents to judge you for your LilWarriors dangling nose drippings or glistening cough droplets floating through the air.

So please save your visit for another day if your LilWarriors isn’t well.

We do NOT allow restaurant food in our facility, UNLESS you’ve pre-booked a birthday party. We DO allow water bottles, coffee/tea and non-alcoholic drinks.

We’re a peanut/nut aware facility, not nut free. Small home packed snacks & home packed lunch items may be brought in. No restaurant food, including muffins, donuts, tim bits, pizza, burgers etc.

Of course, baby formula and pureed baby food are allowed. We don’t want to see our littlest warriors go hungry!

Absolutely no cake, cupcakes, cake pops, muffins or anything that would suggest a party or birthday party unless you have a booked party.

Guests ignoring or abusing our food policy will be asked to leave without refund.

While some guests would suggest they NEED a drink being around all those happy, excited, sweaty kids we are not licensed so leave your drinks at home.

Birthday parties are by advanced booking only! NO singing Happy Birthday, gift opening, gift exchange, birthday cake cutting unless you have a booked party room.

To ensure we provide the best service for our parties, we don’t allow any group big or small to have a birthday party or any type of celebration without making an advanced reservation.

You know how the song goes… every party has a pooper and that pooper is … well us! We admit, we’re the pooper when it comes to walk-in birthday parties, piñatas, silly string or confetti. Walk-in parties will have the option to upgrade to our plan-your-own-party package, though we won’t be able to guarantee use of the party area.

We appreciate that you save piñatas, silly string or confetti kind of messes for your house!

No food, drinks, gum or candy in the play areas and no toys on the playground.

Seriously. Nothing to eat or drink in the play areas. And please don’t rest drinks on ledges ESPECIALLY to the toddler area. Our littlest LilWarriors cover themselves in enough bodily fluids that they don’t need to accidentally get covered in hot or cold liquids or any other food.

The play areas are for playing, the concession area seating & party rooms are for eating. Can’t make it any simpler than that.

We’re not responsible for any lost or stolen items.

LilWarriors exists to inspire kids, friends and family to Connect. Unleash. & Be Well. We’re not the police and we’re not detectives. If you’re worried about something being lost or stolen lock the item in a locker (if you didn’t bring a lock with you, we have some available at a nominal charge) or leave it in your vehicle OR better yet… leave the item at home.

We have the right to refuse admittance &/or right to ask you, your child or your guests to leave.

Hey we’re all here for a good time. Ambassadors of Play and Party Pros are promised a safe, respectful work environment and our guests are promised the same.

We reserve the right to refuse admittance. We reserve the right to ask you, your child or any of your guests to leave if any equipment is being used improperly; your child is sick, anyone’s actions or behaviour is unsafe, disrespectful or just isn’t using plain old common sense.

As the saying goes it only takes one bad apple to ruin the bunch. And since we love apples, (especially if it’s in pie form!) we absolutely don’t want to ruin the bunch. So if a bad apple or two has to be removed we will. Really? Who purposely wants to ruin apple pie? Definitely not us.

Have any Questions?